Shipping Policy

At Pooches Aromas, we strive to ensure a smooth and timely delivery experience for our customers. Please review our shipping policy below.

Order Processing

• All orders are processed within 1-2 business days (excluding weekends and holidays).
• Orders placed after business hours will begin processing the next business day.

Shipping & Delivery

• Estimated delivery times vary based on location.
• We are not responsible for shipping delays caused by carriers, customs processing, or unforeseen circumstances.
• Customers are responsible for providing accurate shipping addresses. We are not liable for packages delivered to incorrect addresses provided by the customer.
• If your package is lost or damaged during transit, please contact us within 7 days of the expected delivery date.

International Shipping

• We currently [do/do not] offer international shipping. (Update as necessary.)
• Customs duties, taxes, and import fees (if applicable) are the responsibility of the customer.

Order Tracking

• Once your order ships, you will receive a confirmation email with tracking details.

For any shipping-related inquiries, please contact us at:

Phone: (862) 200-9711
Email: info@poochesaromas.com
Address: One Gateway Center Suite 2600 Newark, NJ 07102

Thank you for shopping with Pooches Aromas! 🐾